In line with the regulatory requirement from the Central Bank of Nigeria, the bank has sent
out series of Scam Alerts stressing the need for customers to be mindful of fake sites on the
web and all social media channels posing as Wema Bank.
Through its social media channels, the Bank has consistently warned customers to carry
out background checks before paying for purchases from social media vendors and apply
two-factor security measures on their social media accounts to protect themselves from
The Bank's Chief Information and Security Officer, Mr Adeoluwa Akomolafe, in a statement,
encouraged individuals to be mindful of fraudulent tricks and pyramids schemes that
promise instant returns. “One of the ways by which customers get swindled is by getting
enticed by quick cash,” he said.
"On no account should customers share their personal information or financial details to
anyone online or anywhere else. No Wema bank staff will request for a customer’s BVN,
PIN, OTP or card details."
Mr Akomolafe also disclosed that Wema Bank has put in place channels to help customers
sort out issues as well as make further enquiries to promote good relationship amongst her
customer. Channels to contact for more information on the products and services the bank
offers are +234-1-2778600, [email protected] or [email protected], 0700 2255